Support

At BitTitan, your success is our top priority.

We tirelessly strive to provide industry-leading customer support. With our 24/7 professional service team and Help Center, the answer is always at your fingertips. Rest assured that we have your back!

Our 24 hour guarantee:

Whether you’re using MigrationWiz or MSPComplete, we have a wide range of free support resources available to you. It is our promise to get back to you in 24 hours or less!

Help Center

The Help Center is your go-to hub for technical documentation to help you successfully complete projects with MSPComplete and MigrationWiz. You can also check and subscribe to our System Status page.
Knowledge Base

Browse, search, and follow self-service articles, organized by BitTitan products.

Community Forums

Engage with BitTitan experts, ready for your questions, ideas, and feedback.

Onboarding

Get the most out of MSPComplete, from building Runbooks to adding automation.


24/7 Chat Support

We offer 24/7 chat support for quick technical questions with MigrationWiz projects and MSPComplete subscriptions. If our Knowledge Base or Community Forums don't have what you're looking for, please sign in to your account to chat with us whenever!

To learn more about BitTitan products and the support offered, please contact Sales.


Email Support

We have a 24/7 email support team for help with in-depth troubleshooting with MigrationWiz projects and paid MSPComplete subscriptions. To submit a ticket, please sign in to your account to get in touch with us whenever! 
To learn more about BitTitan products and the support offered, please contact Sales.

Premium Support

We offer premium support escalation by the incident if you need immediate assistance. 
Our experts are available 24/7 and guarantee a call back within two hours.