Operationalize best practices

Build and deliver with automation, standardizing your unique business processes as Automated Runbooks in MSPComplete. Scale your knowledge to deliver with less expertise and greater profitability.

Customize and manage your portfolio of Automated Runbooks.

Automated Runbooks contain prescriptive guidance and automated tasks for repeatable, end-to-end delivery. Centrally manage every service you offer customers, whether one-time projects or ongoing managed services.

Turnkey Automated Runbooks

Immediately sell and deliver out-of-the-box managed services. Expand your offerings with dozens of Automated Runbooks built by MSP technology leaders.

Custom Automated Runbooks

Customize existing templates and turn your documentation into Automated Runbooks. Capture unique processes to create and protect your own IP.

Introduce new offerings to provide greater value to your customers.

We’re constantly adding new Automated Runbooks to our growing Service Library, giving you more options to address unique customer needs and maximize customer lifetime value.


Azure IaaS, OMS, & ASR

Exchange Online

Skype & Cloud PBX

OneDrive & SharePoint

Advanced Threat Protection

EMS Intune & Azure Active Directory



Service types

Assessments & Cloud Readiness

Migrations & Cloud Onboarding

Monitoring & Reporting



File Sync & Share


Help desk

Add new revenue streams with managed services bundles.

Microsoft Azure Services

Get started making money with services for Azure Operations Management Suite and Azure Site Recovery.

Microsoft Office 365 Services

Add recurring revenue to the projects you already sell today with services across the Office 365 suite.

Microsoft FastTrack Onboarding

Simplify your FastTrack migration project management with prescriptive onboarding guidance in MSPComplete.

  • MSPComplete creates the opportunity for you to reengage all your past and current customers with a new stream of predictable, recurring revenue with higher margins.

    Chris Hertz | Former CEO, New Signature, USA

  • The Service Library in MSPComplete is helping us launch new services very quickly. Adding our specific steps to customize services relieves a lot pressure on our architects.

    Hannah de Regt | PMO Director, Attunix, USA

  • Seeing any service as a template is very effective for our engineers for process management. We can run many types of projects in MSPComplete.

    Chiemi Inoue | Cloud Alliance Development, Japan Business Systems, Japan